Accessibility statement

Last updated 29 September 2026.

We want every child and every grown-up to be able to use Xenly. This statement says what we do, what we test, where we still fall short and how to tell us about a problem.

What we do

• Keyboard: everything works without a mouse. You can see where you are on the page, and every dialog can be closed with the Escape key.
• Screen readers: buttons, links and pictures have clear names. Creatures and planets are described in words, such as “a glowing orange creature grown from the sounds t, igh, s, p”.
• Dyslexia-friendly font: a grown-up can switch it on for each child, on the child’s page. It changes only that child’s screens.
• Reduced motion: if your device asks for less movement, Xenly’s animations stop.
• Big targets: buttons in the child’s app are at least 64 pixels, and at least 44 pixels everywhere else.
• Zoom: pages work at 200% zoom without scrolling sideways.
• Colour: text meets the WCAG 2.2 AA contrast level. We never use colour alone to show meaning, and we never use red for a mistake.

How we test

Every page is checked with an automated accessibility tool on every change to the app. We also test signing in and growing a creature with a keyboard only.

Where we fall short

• The card form in Settings is Stripe’s own secure form. We style it to match Xenly, but its inside is Stripe’s.
• Certificates are made as PDF files for printing. A PDF is harder to read with a screen reader than a web page. The same details are shown on your child’s progress page.

Tell us about a problem

If something does not work for you or your child, please write to support@xenly.co.uk. Tell us which page and what happened. We will reply within 5 working days and tell you what we will do about it.

This statement is based on the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.